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Privacy Policy

IvyPrep Pte Ltd (“IvyPrep”, “we”, or “us”) knows that you value your privacy. This privacy policy explains the information we collect through the website available via www.ivyprep.com.sg. By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

Procedures on data
  1. We only ask for personal information if it’s needed to provide a service.
  2. When you contact us via the enquiry form or register for our events on our website:
    1. We collect information including but not limited to your full name, email and mobile. These submitted information will be saved in our database and in our Hubspot CRM system.
    2. We may use this submitted information for identification and/or contact purposes and for distributing more information about the programs/events that you have enquired on.
  3. When you submit a form to apply for a job position:
    1. We collect information including but not limited to your full name, email, mobile, position and CV. These submitted information will be saved in our database and Hubspot CRM system.
    2. We may use this submitted information for identification and to contact you.
  4. When you subscribe to our newsletter, we collect your name and your email address:
    1. These submitted information will be saved in our database and Hubspot CRM system.
    2. We may use this submitted information to contact you and/or to distribute our newsletters, emails and offers.
  5. We will not be held responsible for the protection and privacy of any information you provide to any external websites/landing pages that is not within the IvyPrep domain (http://ivyprep.com.sg). This includes embedded links or hyperlinks to any websites/landing pages intentionally or otherwise within the IvyPrep website.
  6. When you use our website, we store your IP address and your session’s info in our database for security purposes.
  7. We do not sell your data.
  8. If you think that we are holding incorrect or incomplete personal information, please contact us at [email protected] and we will correct any information found to be incorrect after we have verified your identity.
Cookies
  1. When you use our website, we will set a temporary cookie to determine if your browser accepts cookies. These cookies contain no personal data and is discarded when you close your browser.
  2. If you make any interaction with the website’s services, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the changes that you just made. It expires after 1 day.
Embedded content
  1. Articles on the IvyPrep Blog (https://ivyprep.com.sg/pages/blog) and all other pages may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
  2. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including but not limited to tracking your footprint in their analytics tool.
    1. We will not be responsible for any interactions you make with these external websites.
Google Analytics
  1. We use Google Analytics (and other verified apps in Google Workspace) to track visitors on this site. Google Analytics uses cookies to collect this data.
  2. In order to be compliant with the new regulation, Google included a data processing amendment.
    1. The data we collect will be processed anonymously and “Data sharing” is disabled.
  3. We do not use other Google services in combination with Google Analytics cookies. Refer to https://policies.google.com/privacy for more information.
Newsletters and emails
  1. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
  2. To send you emails, we use the name and email address you have provided us. We may send emails through the Hubspot CRM system. This service allows us to track opens and clicks on our emails. We may use this information to improve the content of our newsletters.
    1. No identifiable information is otherwise tracked outside this website except for the email address.
Our contact
  1. You may reach us by email at [email protected], for privacy-specific concerns.
Request for personal data
  1. You can request your personal data at any time by emailing us at [email protected] with your name and purpose of retrieval.
    1. We may conduct a background examination on you to verify your identity to ensure that we do not disclose our clients’ personal information to any unauthorized third party.
    2. If in the case that we believe the person requesting the information is not authorized and/or is not the true holder of the personal information requested, we reserve the rights to withhold any and all information pertaining to the case in question.
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